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Terms & Conditions of Swiggy Voucher
1. This voucher by Bundl Technologies Pvt. Ltd. (“Swiggy”) entitles the user to Rs.100 off restricted to the voucher value on food orders on the Swiggy App in select cities of India (“Offer”). No minimum buying restriction is applicable.
2. Offer shall be valid from 10/12/2023 upto 10/12/2024 (“Offer Period”).
3. How to redeem the voucher:
a) A unique code will be mentioned on the scratch card sticker on the pack of Tetley Green Tea Immune
b) This unique code to be sent by customer to 9606020253 vide WhatsApp and post receipt of the code, customer will receive the voucher from BigCity on WhatsApp that can be redeemed on the Swiggy app.
c) Post the issuance of the Swiggy voucher to the customer, the customer has 60 (sixty) days to claim the reward, beyond which the voucher shall stand invalid. One code can be redeemed only once.
d) A maximum of one (1) code/voucher can be redeemed per user/customer, per mobile number per week up to a maximum of two (2) Codes/vouchers during the Offer Period.
4. Offer is valid on Swiggy Android and iOS App only.
5. Offer is valid once per user.
6. Offer is valid on select prepaid payment modes only, i.e., they will not be applicable on orders under Cash on Delivery. The customer will have to adhere to all T&C of Swiggy including completing KYC formalities to avail the offer.
7. Offer valid on food delivery only and can only be applied on the food amount. Restaurant charges, order packing charges, delivery charges & taxes to be paid by the customer.
8. Offer not applicable on Domino's COD Orders as per Swiggy platform rules.
9. Swiggy reserves the right to cancel/ change/modify/add/delete any of the terms and conditions of the Offer at any time without notice. In such cases, Premier Sales Promotions Pvt. Ltd. (“BigCity”) will provide an alternate reward of equal value which will fulfill our promotional obligations with you.
10. Swiggy reserves the right to terminate the Offer at any time without notice. In such cases, BigCity will provide an alternate reward of equal value which will fulfill our promotional obligations with you.
11. Swiggy reserves the right to deny honoring the Offer on the grounds of suspicion or abuse of the offer by any customer without providing customer any explanation thereof.
12. In no event shall Swiggy or BigCity or Tata Consumer Products Limited be liable for any abuse or misuse of the code due to the negligence of the customer.
13. The services shall also be governed by the terms and conditions set out in http://www.swiggy.com/terms-and-conditions
14. Swiggy reserves the right to add additional terms and conditions to govern specific promotions that may be on.
15. Swiggy Vouchers are non-refundable, whether one uses it or not.
16. Swiggy voucher cannot be treated as a cash equivalent under any circumstances or interpretation and the customer shall under no circumstance exchange the voucher for cash.
17. The validity of Swiggy vouchers cannot be extended; new vouchers cannot be provided against the expired/unused Vouchers.
18. Multiple Swiggy vouchers cannot be clubbed in a single transaction.
19. Swiggy vouchers cannot be returned, reloaded or resold.
20. The Swiggy voucher cannot be combined with other special o?ers or promotions that may be on.
21. Lost/ stolen Swiggy vouchers will not be replaced/ compensated in any way by BigCity or any vendors associated with this promo .
22. If the order value exceeds the Swiggy voucher amount, the balance must be paid by the voucher holder by eligible payment methods available on Swiggy App.
23. One promo code can be used in one single transaction and the balance cannot be used for subsequent transactions.
24. In no event shall the maximum liability exceed the value of the voucher i.e. Rs. 100.
25. This Offer is only applicable to purchasers of specially marked Tetley Green Tea Immune packs during the Offer Period. and is not applicable to employees, Agents, Dealers, trade partners or Distributors of Tata Consumer Products Ltd. and employees of BigCity, its clients or agencies and their immediate families.
26. Under the offer, the customer is entitled to. Rs. 100 Food Voucher (Swiggy) in select cities of India.
27. The usage of this voucher is incumbent upon the terms & and conditions to be followed by the voucher holder/purchaser. Such conditions need to be followed by the voucher holder/purchaser.
28. The promotion is subject to availability and government regulations.
29. If you are registered with Do Not Disturb (DND) service, you will not receive a confirmation from us on Whatsapp. Please email us at feedback@bigcity.in.
30. If BigCity has already emailed or sent the code by Whatsapp, BigCity will not re-send the code to any new or corrected email address or phone number nominated by the customer.
31. The “How to Redeem” instructions form a part of these Terms & Conditions. Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each customer. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circles.
32. BigCity or Tata Consumer Products Ltd. is not responsible for any delay, cancellation or changes in the voucher usage policy from the offer partners end.
33. BigCity or Tata Consumer Products Ltd. cannot be held responsible for changes in voucher usage policies by Swiggy. In the event that a particular offer has been discontinued by Swiggy, BigCity reserves the right to offer the customer an alternative reward of equal value. This would complete our promotional obligations to you.
34. Tata Consumer Products Ltd. or BigCity is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
35. If this Offer is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Swiggy, BigCity or Tata Consumer Products Limited, including but not limited to technical difficulties, unauthorized intervention or fraud, Swiggy, BigCity or Tata Consumer Products Limited reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any customer; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Offer, as appropriate.
36. If for any reason this Offer is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of Swiggy which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Offer, Swiggy reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions made under applicable state or territory legislation.
37. Caution: Any attempt to deliberately damage the Swiggy’s promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this Offer may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, Swiggy, BigCity or Tata Consumer Products Limited, as the case may be, reserves the right to seek damages to the fullest extent permitted by law. If , Swiggy, BigCity or Tata Consumer Products Limited suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by a customer, the customer agrees to indemnify Swiggy, BigCity and Tata Consumer Products Limited for those losses, damages, and costs.
38. Tata Consumer Products Ltd. and BigCity accepts no responsibility, financial or otherwise for the misuse of Swiggy vouchers and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured Offers. BigCity can limit the usage of QR codes/voucher codes in case of fraudulent usage or receiving multiple scans from similar IP / web addresses/ mobile number/ email ids/users.
39. BigCity, its clients, agents, and distributors cannot replace any lost, stolen or damaged vouchers and reserve the right to withdraw or amend any details and/or prices without notice.
40. BigCity is acting as an executing agency for this promotional offer and holds no legal and financial liability on unclaimed offers, incentives, vouchers, etc beyond the applicable period of the promotional offer.
41. The Terms and Conditions of the offer can be changed during the promotional period by Swiggy or BigCity or by Tata Consumer Products Ltd.
42. This Offer and its terms and conditions are subject to Indian Laws and the exclusive jurisdiction of the Courts in Bengaluru, Karnataka.
43. Tata Consumer Products Ltd. does not endorse the quality of any of the products or services being offered as vouchers under the Offer. Any complaints or queries pertaining to the same would have to be taken up directly with BigCity at feedback@bigcity.in. All queries should be sent to this address.
